• Full Time
  • Permanent
  • Durbanville
  • Applications have closed

SFG Engineering Services

Job requirements:

 

  • Grade 12
  • Experience in the same position
  • Computer literate
  • Strong administration skills
  • Working with quotation for repairs and maintenance
  • Excellent telephone manner
  • Fully bilingual – English and Afrikaans
  • Advanced Excel
  • RedRabbit Property System experience
  • Property / Rental Industry experience
  • Own Car and drivers licence a must

 

Job responsibilities:

 

Answering the telephone

  • Dealing with tenant complaints
  • Advise owner of a call-out
  • Open a ticket on RedRabbit
  • Respond to incoming maintenance emails
  • Acknowledge tenant
  • Advise owner of a call-out
  • Open a ticket on RedRabbit
  • Set up maintenance appointments with tenants
  • Image archiving daily (lots of images of jobs completed for the day from MG & contractors)
  • Daily check to ensure that interim inspections are booked.
  • Daily data capturing & database management
  • Database for contractors keep updated
  • Database for managing agents keep updated
  • Capture info per complex new complexes issues experienced (this go hand in hand with opening the RR ticket)
  • Update price lists monthly cost of materials, changes in contractor prices etc. (this is needed for RR input to do quotes)
  • Daily dashboard check to ensure overdue tickets are being prioritized.
  • General Office Duties
  • Filing
  • Copies of invoices
  • Archiving
  • Book vehicle maintenance via correct process

 

If you don’t receive any feedback in 2 week, please accept your application as unsuccessful.