Property Maintenance Office Administrator (Ref: SFG010720)

Job requirements:

• Grade 12
• Experience in the same position
• Computer literate
• Strong administration skills
• Working with quotation for repairs and maintenance
• Excellent telephone manner
• Fully bilingual – English and Afrikaans
• Advanced Excel
• RedRabbit Property System experience
• Property / Rental Industry experience
• Own Car and drivers licence a must

Job responsibilities:

Answering the telephone

• Dealing with tenant complaints
• Advise owner of a call-out
• Open a ticket on RedRabbit
• Respond to incoming maintenance emails
• Acknowledge tenant
• Advise owner of a call-out
• Open a ticket on RedRabbit
• Set up maintenance appointments with tenants
• Image archiving daily (lots of images of jobs completed for the day from MG & contractors)
• Daily check to ensure that interim inspections are booked.
• Daily data capturing & database management
• Database for contractors keep updated
• Database for managing agents keep updated
• Capture info per complex new complexes issues experienced (this go hand in hand with opening the RR ticket)
• Update price lists monthly cost of materials, changes in contractor prices etc. (this is needed for RR input to do quotes)
• Daily dashboard check to ensure overdue tickets are being prioritized.
• General Office Duties
• Filing
• Copies of invoices
• Archiving
• Book vehicle maintenance via correct process

If you don’t receive any feedback in 2 week, please accept your application as unsuccessful.