Shift Manager

Operations Controller

Job Purpose:
Manage the effective running of the department by achieving set targets without compromising of Food Safety or Quality.
Requirements
• Must have excellent written and verbal communication skills.
• Honesty, Integrity & Reliability.
• Strong attention to detail.
• Excellent Problem-solving skills.
• Self-motivated: Ability to work with little supervision.
• A willingness to learn.
• Strong ability to multitask.
• Open to change and learning new systems.
• Able to work under pressure, meet deadlines and prioritize.
• Ability to make decisions in a fast-paced environment.
• Good time management and organizational skills is essential.
• Must be flexible due to work demands.
• Must have own transport.

Key responsibilities:
• Assist and support Cold Store Manager.
• Assist in managing department and personnel workload.
• Managing and motivating of multiple teams, must be able to work with staff of all levels
• Managing the Cold Chain.
• Responsible for WMS system and stock integrity.
• Ensure stock is correctly allocated as per stock system.
• Ensure the weight and number of cartons are correct before loading in/off.
• Ensure that the correct product and quantity is loaded.
• Ensure the stock being loaded is in good condition.
• Ensure documentation is correct/corresponding.
• Ensure orders follow through as planned.
• Ensure that all Sales Orders are picked from the Reach Truck report and given to the floor staff for processing.
• Ensure all local drivers’ PODs are returned daily.
• Ensure that all Problem Orders and queries on the Reach Truck report are sorted.
• Ensure that all containers are offloaded and sent back on time.
• Ensure all GRVs are booked on the system.
• Advise management when truck seals need to be ordered.
• Ensure all files are up to date.
• Ensure that all Credits (returns) are written in the book and sent to the relevant people.

Ensure problem orders on SAP are communicated to the relevant people.
• Corresponding with all departments (trading / production / logistics / etc)
• Ensure food safety and general housekeeping rules are adhere to.
• Timeously offloading of goods without jeopardizing health & safety and food safety.
• Ensure that containers are loaded according to client specifications.
• Ensure that Admin Clerks complete loading sheets, submit container seal and
delivery notes.
• Ensure that quality controllers are present for quality inspection to take.
place for incoming and outgoing products.
• Ensure that Cold Store SOP’s are adhered to and ensure staff complies.
• Oversee that trucks are loaded in the correct sequence instruction sent by
logistics team.
• Inform maintenance on any mechanical equipment breakdowns.
• Ensure that housekeeping is done.
• Adherence to Health & Safety and report any near misses, potential risks, and safety hazards.
• Complete a daily shift report on damaged products, short, dated stock.

Qualifications/Skills:
• Matric
• Qualification in Logistics and or Warehouse Management
• SAP or any ERP system
• Must be computer literate (Excel, Word & Microsoft)
Experience needed:
At least 6 – 7 years relevant experience