Account Manager (Sales)

Job requirements:

• Must have good written and verbal communication skills.
• Honesty, Integrity & Reliability.
• Strong attention to detail.
• Problem-solving skills.
• Self-motivated: Ability to work with little supervision.
• A willingness to learn.
• Strong ability to multitask.
• Open to change and learning new systems.
• Able to work under pressure, meet deadlines and prioritize.
• Good time management and organizational skills.
• Must be flexible due to work demands.
• Must have own reliable vehicle.

Job responsibilities:

• Manage the effective running of the department by achieving set targets without compromising of Food Safety or Quality.

Achieving set targets, maximum turnover plus sales profitability & growth within an assigned set of customer Key Accounts by effectively selling the company’s products on a daily and contractual basis.

• Develop trust relationships with a portfolio of Key Account customers to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to Key Account customers in a timeously manner.
• Drive the new business development of the company and grow the new business sales.
• Serve as the link of communication between customers and the company
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Prepare regular reports of progress and forecasts to internal planning team and customers using key account metrics.
• Manage, develop, and maintain a positive internal and external team environment and provide sales target feedback weekly & monthly and provide the tools/training for the team to achieve the company’s objectives.
• Develop sales growth strategies as per Key Account customer’s specifications.
• Prepare and present weekly and monthly sales performances, growth and maintain updated margin and profitability reports, prepare and present budget variance reports, cost variance (CV) (planned budget vs. actual budget).

Specific Requirements:

• Matric
• Degree in Sales and/or Marketing
• SAP will be advantageous.
• At least 3 – 7 years FMCG experience
• At least 2 years’ experience in a management role / leading team.