Operations Manager – FMCG

Operations Manager to assist develop, manage and sustain a profitable business unit. The ideal candidate will be able to take responsibility for the operational aspects of the facility and to execute the strategy and supporting plans in identified areas of the business.

Duties & Responsibilities:

• Lead and manage the Facility against agreed KPI’s
• Optimize the movement and production of products at the Facility
• Develop and implement the necessary operational systems, processes and procedures at the Facility
• Manage and optimize costs and efficiencies at the Facility
• Manage inventory and procurement
• Maintain the relationship with key customers and service providers
• Assist in costing and pricing
• Maintain Company Assets and the Facility
• Lead and develop staff at the Facility
• Ensure Legislative and Auditory Compliance
• Pre-audit mass balancing of organic raw material
• Co-ordinate and manage product development
• Manage primary contract processor in Clanwilliam
• BoM selection and approval prior to processing
• Batch approvals prior to customer approvals
• Providing product support to the sales team
• Sample preparation – meeting customer requirements
• Product specialist – blending and selection of raw material
• Growth of current supplier base’s accreditation
• Managing a supplier support structure

Key Performance Indicators
• Facility efficiency and effectiveness – driving ongoing improvement
• Overall Service accuracy in Production and Warehouse & Distribution
• Housekeeping: General cleanliness and tidiness of the Facility
• Effective and Efficient Systems Management throughout the facility
• Inventory control – ensuring availability and at the same time preventing overstock
• Procurement – ensuring availability and cost optimization
• Costing – delivery of competitively priced product to the market in line with agreed standard costs and overhead budgets.
• Quality – audit status and complaints
• Service Levels – Ensuring that sales forecasts are received or calculated in time for medium and long term planning, and that actual orders are met to agreed service level measures.
• Compliance – ensure that the facility operates safely in terms of all appropriate legislation.
• Team Building and Performance – Create a skilled, motivated team to deliver the above objectives.

Background Requirements
• 3-4 year Degree – Bachelor’s degree in business administration, business management or accounting.
• 2 years’ experience in FMCG environment

Generic Competencies
• Solve problems
• Critically evaluates information and ideas
• Implement and review process
• Deliver a presentation
• Manage project management process
• Manage personal development
• Manage team performance
• Work in teams
• Strong interpersonal skills
• Strong people leadership skills
Functional Competencies
• Conduct situational analysis
• Develop strategic plans

Personal Characteristics
• Action orientated
• Energetic
• Results orientated
• Person of high integrity
• Innovative thinker
• Person with perseverance

Additional Skills
• Computer skills (MS Office) – advanced Excel skills
• Analytical skills
• Oral and written communication skills
• ERP system experience

To be a successful candidate, you should demonstrate outstanding problem-solving skills and resolve any issues that may derail operations and production. Ultimately, a top-performing Operations Manager should have exceptional communication, management, and leadership skills to ensure that processes run smoothly.
Please note that you may on occasion be required to perform tasks that are not part of your normal daily duties but may be necessary due to the operational requirements of the Company.