Internal Sales & Admin Assistant

  • Full Time
  • Cape Town
  • Applications have closed

SFG Engineering

Job Requirements:

  • Supply clients of estimates on incoming orders.
  • Basic drawing skills to assist clients and to gather correct information to pass on to Ops.
  • Expected to keep a good business relationship with all current clients and reach out to new clients’,
  • A good understanding of the brands Armana & Step Craft and good basic skills on the CNC machine Thermwood for demonstration purposes.
  • Manage the online sales and prepare the parcels for shipping with Courier Guy.

 

Job Responsibilities:

  • Take phone calls from clients
  • Supply estimates to customers (2D)
  • Book client materials in (Google sheets)
  • Check client artwork is correct (Corel & Rhino)
  • Draw up any basic artwork of walk- in clients (Rhino or Corel)
  • Strong communication with Management
  • Serve customers by selling products and meeting customer needs.
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors (Amana Tool & Step Craft)
  • Focuses sales efforts by studying potential clients / industries (Amana Tool & Step Craft)
  • Communicate clearly if there is any material to be purchased for a job via company platforms.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.
  • Occasionally assist clients with carrying goods to their car.

 

 

Specific Requirements/Additional information

  • 2 years’ experience in Sales and admin assistant
  • Computer skills / CAD Program
  • Microsoft Office competency
  • Valid Drivers License