Receptionist/Administrator

A receptionist is usually the first person a client meets when they enter our offices, so it is important for a candidate to make, and leave, the right first impression. Clients are put at ease when they are greeted by office staff who are courteous, professional and able to handle multiple tasks with ease.

The ideal candidate will need to meet the following minimum criteria:

• South African citizen with Matric / Grade 12 qualification
• Be fully English literate (read, write and speak) as this is our official company language.
• Be able to speak & understand Afrikaans (to accommodate and serve our clients)
• Proficient with MS Word, Excel and Outlook
• Well organized and admin orientated
• Professional presentation and neat image
• A welcoming & clear, professional voice and manner of speech
• Able to work under pressure while remaining calm
• Must have a valid drivers license with reliable transport

The following tasks and responsibilities will need to be performed efficiently by the successful candidate:

• • Answer, screen & forward incoming phone calls.
  • Maintain a calm, friendly welcoming tone with each & every call
• Organization of frontline desk and reception area
  • Keep a safe and clean reception area by complying with procedures, rules and regulations
  • Ensure reception area is always tidy and presentable with all necessary materials (pens, forms, brochures, tags etc.)
• Administration and management of incoming & outgoing mail
  • Courier arrangements local and international
• Administration of orders, delivery notes and invoices
• Capturing invoices in the accounting system
• Assisting store department with data capturing
• Any ad hoc tasks as instructed and required by the management
  • Maintain security by following procedures, monitoring logbook / screening and issuing visitors badges
  • Notify company personnel of visitor arrival
  • Provide basic and accurate information in-person & via phone/email