Assistant Administrator

Main Purpose
◼ The main purpose of this position is to Provide support to the internal sales administrators & customers

Duties and responsibilities
◼ Control and update the Quality Management Systems
◼ Assist customers with price, availability of stock and inquiries
◼ Distribute of weekly reports to internal sales administrators.
◼ Maintain department’s correspondence, filing system and general inquiries
◼ Customer orientated
◼ Manage of past sales activities (Claims, returns/GRN, complaints) including the implementation of corrective actions
◼ Monitor and report on the departments KPI’s.
◼ Report on Month To Date sales
◼ Daily invoicing.
◼ Process of credit note authorizations.
◼ Invoice and distribution of weekly reports & account queries.
◼ Maintain Department’s correspondence, filing system & general queries

Qualifications and Experience
◼ Matric
◼ 2 to 3 years’ experience in the electric motor industry
◼ Computer literacy, Windows, MS Word, & Excel (SYSPRO & Docuware is an advantage).

Special Requirements
◼ Must be able to read, write, speak and understand the English language.
◼ Must be able to communicate clearly and concisely, orally and in writing, including formal communications and making presentations.
◼ Must possess the ability to make independent decisions when circumstances warrant.
◼ A sense of urgency with a strong customer service orientation.
◼ Hard working, resourceful, ambitious and have excellent business acumen.
◼ Professional & friendly telephone mannerism & message capturing
◼ Ability to work in a team

Working Conditions
◼ Office based.
◼ Is subject to work beyond normal working hours, evenings, weekends and holidays should the need arise.
◼ Required to attend and participate in continuing educational programs designed to keep you abreast of changes in your profession